Privacy Policy
Effective Date: 10 October 2024

HomePort Estates (“we,” “our,” or “us”) is committed to protecting your privacy and complying with global data protection laws. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our services. By using our services, you agree to the practices described in this policy.

1. Information We Collect

We collect a variety of information to provide you with our services. This includes personal information (such as your name, contact details, and financial information) and non-personal data (such as usage statistics). We collect information in the following ways:

• Personal Information:
  • Full name
  • Contact information (email, phone number, address)
  • Identification documents (e.g., government-issued ID, passport, proof of address)
  • Payment information (e.g., credit card details, billing information)
  • Property details (for buyers, sellers, investors)
  • Employment and professional background (for service providers)
  • Preferences and property requirements
• Non-Personal Information:
  • Browser type and version
  • IP address
  • Device information
  • Cookies and tracking data

2. How We Use Your Information

We use your personal data for various purposes, including:

• To Provide and Improve Our Services:
  To connect you with property listings, service providers, investors, landlords, and contractors, and to support your property journey.
• To Process Transactions:
  For payments, processing orders, and providing customer support.
• To Communicate with You:
  To send service-related notifications, updates, and promotional offers (if you have opted-in).
• To Comply with Legal Requirements:
  To verify identities and protect against fraud, as required by applicable laws.
• To Personalize Your Experience:
  To deliver tailored content, property listings, and services that match your specific needs and preferences.

3. How We Share Your Information

HomePort Estates does not sell your personal information. However, we may share your data with third parties under the following circumstances:

• Service Providers:
  We may share your information with third-party providers who perform services on our behalf (e.g., payment processors, legal advisors, contractors).
• Legal Obligations:
  We may disclose personal data if required by law, to enforce our terms and conditions, or protect our legal rights.
• With Your Consent:
  If you opt-in or consent to the sharing of your data, we may share it with third parties.

4. International Data Transfers

HomePort Estates operates globally and your data may be transferred to and processed in countries outside of your country of residence. These countries may have different data protection laws. By using our services, you agree to the transfer of your personal data to other countries, including the European Economic Area (EEA), United States, and other jurisdictions, where applicable.

We ensure that appropriate safeguards are in place to protect your data when transferred internationally, including contractual safeguards as required by applicable law (e.g., Standard Contractual Clauses for the EU).

5. Your Data Protection Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data. These include:

EU (GDPR):

• Right of Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can request that we correct any inaccurate personal data.
• Right to Erasure: You can request that we delete your personal data, subject to certain legal restrictions.
• Right to Object: You can object to the processing of your personal data for marketing or other purposes.
• Right to Portability: You can request your personal data in a machine-readable format.
• Right to Withdraw Consent: You may withdraw your consent to the processing of your personal data at any time.

United States (CCPA):

• Right to Access: You can request information about the personal data we collect, use, and share.
• Right to Deletion: You can request that we delete your personal data, subject to exceptions.
• Right to Opt-Out: You can opt-out of the sale of your personal data (if applicable).

Asia (PIPL for China, PDPA for Singapore):

• Right to Access and Rectification: You have the right to access and correct your personal data.
• Right to Deletion: You can request the deletion of your personal data.
• Right to Consent: You can withdraw consent at any time for data processing.

To exercise any of these rights, please contact us using the contact details provided at the end of this policy. We will respond to your requests in accordance with applicable data protection laws.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us analyze usage patterns, remember your preferences, and improve our services. You can manage cookie preferences through your browser settings.

7. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no data transmission over the internet is entirely secure, and while we strive to protect your information, we cannot guarantee its absolute security.

8. Retention of Data

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When we no longer need your personal data, we will securely delete or anonymize it.

9. Third-Party Websites

Our website may contain links to third-party websites, which are not governed by this Privacy Policy. We encourage you to review the privacy policies of those third-party websites to understand how they handle your personal data.

10. Children’s Privacy

Our services are not intended for children under the age of 16 (or under the age of majority in your jurisdiction), and we do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child, we will take steps to delete such information.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting. Please review this policy periodically to stay informed of any updates. Your continued use of our services after changes to this policy constitutes your acceptance of those changes.

12. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us at:

HomePort Estates

contact@homeportestates.com